Hosted phones and systems for the business that wants to stay one step ahead.
UK businesses are signing up en masse to Hosted Telephony, realising the great cost savings and flexibility that it offers.
- Anywhere/Anytime – Allowing staff flexibility on their location of work.
- No initial costs – pay per month for the hosted solution
- Built in disaster recovery
- No charge for ongoing updates
- Free of charge Maintenance and support
- Zero charge for UK local, National and Mobile calls
- Vast amount of phone system features
- Simple to use intuitive interface
What benefits does Hosted Telephony offer?
More and more businesses are moving away from on-site phone systems (PBX’s) which offer very limited benefits.
When taking into account that BT will be ceasing to provide new ISDN lines from 2020 and within a 5 year period intending to phase them out completely, making the move to Hosted Telephony really is a positive step forward.
Flexibility is definitely the key word, with our Hosted Phone System suitable for any size of business. We offer a comprehensive communications platform, with service, security and system resilience ensuring that you can keep your business running smoothly at all times. Eliminating the need for costly maintenance and on-site upgrades.
Your business can benefit greatly from our feature-rich, flexible cloud based voice solution, all for a single, manageable, monthly per seat cost.
BUSINESS CLASS HOSTED PHONES AND SYSTEMS . Let’s get started
STAY CONNECTED – WHEREVER & WHENEVER
LOWER COSTS
Remove or reduce call and rental charges, eliminate installation and maintenance costs. Updates and new features provided free of charge.
CONTACT CENTRE
ACD, IVR, CTI, dialler, recording and reporting functions w seamless integration across voice, email, social media, SMS and chat.
EASILY SCALABLE
Swift set up and roll out to new users and sites in just a few clicks, without the need for engineers on site.
MOBILE INTEGRATION
Make and receive calls on your office number on your mobile, display company number and charge calls to your account.
MICROSOFT TEAMS
Deliver a truly unified communications experience and boost productivity by integrating this with our Hosted Phone System.
CALL RECORDING
Enables easy performance monitoring and (FCA standard) compliance with 10 years of storage.
CALL ROUTING
Route calls to agents as required based on skills, time of day, traffic levels etc.
INCREASED CONTROL
Manage and deploy all your extensions across different locations from a single, easy to use, portal.COMPUTER INTEGRATION
Integrate with Outlook and a wide range of CRMs to answer and connect calls from wherever you are.
BUSINESS CONTINUITY
Built in Disaster Recovery allows you to automatically redirect traffic to a predetermined number range in case of an emergency.
WHY RED LAKE SOLUTIONS FOR HOSTED PHONES?
We have been a leading provider of Business Class Telephony Solutions for 20 years.
During this time we have managed the successful implementation of future-proof, cost-effective voice & data solutions to thousands of companies from SMEs to large Corporates throughout the UK.
Every client requirement is treated as unique. We first take the time to understand your main motivations and pain points. We then create a brief that matches your needs at each level of your organisation. Every solution we create has at its core the drive to improve productivity and efficiency for your specific business.
